Privacy Policy

1. Information you provide

Provide information for other travelers only when you are authorized to do so. Avoid including sensitive details that are unrelated to the request. Ordinary email and the contact inquiry form should not be used to send full payment card numbers, security codes, or identity-document copies.

• Contact and inquiry information, such as your name, email address, phone number when provided, message, inquiry type, and booking reference.
• Account information used for registration, sign-in, account administration, and access to booking records.
• Travel and passenger information needed for the reservation you request, such as routes, dates, names, passenger ages or dates of birth, cabin preferences, and relevant travel-document details where necessary.
• Payment and billing information submitted through the booking payment flow, together with transaction references, payment status, and information needed to investigate a billing issue.
• Correspondence and service records created when you ask about a booking, correction, change, cancellation, or refund.

2. Information from website use and browser storage

Website requests can generate technical information such as an IP address, browser and device information, pages visited, referral information, time of access, and error or security events. Search activity can include routes, travel dates, passenger counts, and itinerary choices.

The website uses browser local storage for sign-in information and session storage to maintain search and booking continuity. Some search details may also appear in a shareable search URL. Do not treat a link as a private storage location, and avoid sharing a link that contains trip information you do not want others to see. The Cookies Policy explains these technologies and ways to manage them.

3. Why information is used

A request for booking assistance is not, by itself, permission for unrelated marketing. Where promotional communications are sent, you may ask to stop them. Necessary messages about an existing transaction can continue while that transaction or a related issue remains active.

• Respond to your inquiry and help review the flight options you request.
• Administer an account, retrieve a booking, and continue an authorized booking process.
• Arrange requested travel services and communicate relevant confirmations, corrections, or updates.
• Process or investigate authorized transactions, changes, refunds, and billing concerns.
• Detect misuse, resolve technical issues, and protect accounts and service records.
• Understand website performance and diagnose technical issues, subject to applicable privacy choices.
• Maintain records needed for legal, accounting, dispute, and operational purposes.

4. Who may receive information

Information relevant to a requested reservation may be supplied to the airline, booking provider, or other travel supplier that needs it to arrange the service. Hosting, email, technical-support, security, and payment services may handle information needed for their role.

A supplier receiving passenger or booking information may also act under its own obligations and privacy notice. We may disclose records when needed to meet a legal obligation, respond to a valid legal request, investigate misuse, protect rights, or handle a business transfer subject to applicable protections. Such a transfer does not remove existing privacy obligations.

5. Payment information

Our booking process collects the card and billing details entered in the payment form and sends them to the booking service for the authorized transaction. A payment provider may also handle transaction information, depending on the payment arrangement. The relevant parties' privacy practices apply to the information each handles.

Use only the designated payment process for the amount you authorize. If you have a question about a payment, provide the booking reference and a description of the issue rather than sending card security codes or a full account number by email.

6. Advertising and measurement choices

This website does not currently load Google Tag Manager or Google Ads tracking tags. Account and booking-related browser storage serves the functions described in this policy and the Cookies Policy.

If optional advertising measurement tools are introduced, their purposes, relevant providers, and applicable choices must be disclosed before use. Any processing that needs consent or an opt-out remains subject to applicable requirements. You may contact us about information previously supplied or a privacy choice available to you.

• Cookies Policy

7. Your choices and privacy requests

Contact info@flightowings.com or call +1 (855) 946-2577 with a privacy question or request. Describe the action you are seeking and the email address or booking reference needed to locate the relevant records. Do not include a password or full payment details.

Depending on applicable law, you may be entitled to access or obtain a copy of information, request correction or deletion, opt out of certain advertising-related processing, or challenge a decision about a request. Some records may need to be retained for a legal obligation or an unresolved transaction. Applicable rights are subject to the law's scope and exceptions.

We may need proportionate verification before releasing or changing account or booking information. An authorized representative may need to demonstrate authority. Privacy rights should be handled without unlawful discrimination; where an appeal process is required, you may ask for a further review through the same contact channel.

Browser cookie controls and advertising-provider settings can also limit some future collection. Deleting browser data does not delete records already held by us or a supplier. Where a recognized opt-out signal has legal effect, that requirement applies independently of this notice.

8. Retention and security

The appropriate retention period depends on the information and its purpose, including the life of an account, travel arrangements, unresolved inquiries, legal requirements, and recordkeeping needs. No single retention period applies to every category. You can ask about retention or deletion for your particular record.

Information needs safeguards appropriate to its sensitivity, including protection during transmission and restrictions on access for authorized purposes. No website or communication method is completely secure. Keep your account credentials private, sign out on a shared device, and contact us promptly about suspected unauthorized access.

9. Children and information about other travelers

The website's accounts and purchase process are intended for adults. An adult arranging family travel may need to provide information about a child passenger for the reservation. That is different from inviting a child to create an account or submit an inquiry independently.

If you believe a child has provided information directly without appropriate adult involvement, contact us so the circumstances can be reviewed and appropriate action taken. An adult supplying another person's information should inform them about the booking and this policy where appropriate.

10. External services, transfers, and policy updates

Airlines and service providers may handle information in locations other than your own. Applicable legal safeguards and the receiving provider's obligations remain relevant. Do not assume that all providers process information only in your home state or country.

Following a link to a map, airline, payment service, or advertising-control page takes you to a third party governed by its own notice. The contact inquiry action opens your email app; your inquiry is delivered to us only when you send the email. Updates to this policy are identified by the date above, and do not replace any separate notice or consent required by law.