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This policy explains the standards for advertising and promotional information presented under the Flight Owings name. It helps visitors understand who provides our service, how fare references should be read, and how to report an unclear or inaccurate message.
The business offering assistance through flightowings.com is Flight Owings, an independent flight booking assistance service. We are not an airline, an airport, a government service, or an airline's official support department.
1. Business identity and airline references
Advertisements and the pages they lead to should identify Flight Owings consistently. A phone call made using the number on this website reaches our service rather than an airline's official call center.
Airline names, airport codes, route details, and other third-party marks may be used to identify travel options or provide relevant information. Their appearance does not establish endorsement or a commercial affiliation. A reference to another brand should not obscure the identity of the business the visitor is contacting.
2. What a promotion can and cannot promise
A promotional statement needs a factual basis and any material restrictions should be clear where the offer appears. A general policy cannot supply missing eligibility, availability, or pricing information for a specific advertised offer.
We do not represent a supplier decision as guaranteed. A refund for a voluntary cancellation, an upgrade, a fee waiver, seat availability, or entry permission cannot be promised merely because someone contacts our team. Unsupported awards, fabricated reviews, artificial urgency, and unverified savings should not be used to influence a booking.
3. Fare examples, availability, and the total price
Some website route-deal figures are illustrative prices, identified by the accompanying notice. They are examples for planning rather than live inventory offers. An actual itinerary quote must be reviewed for the selected dates, route, passengers, cabin, and current availability.
A real promotional fare should identify its material conditions and explain the price scope, currency, and any mandatory cost. An agency service fee should be distinguished from airline charges before payment authorization. Optional extras should remain a clear choice.
If an advertised option is unavailable or an error is identified, a replacement itinerary or higher price must not be treated as automatically accepted. The visitor can review any alternative and decide whether to proceed.
4. Useful and consistent landing-page information
An advertisement should lead to information relevant to the travel service being described. Visitors should be able to find our contact details, booking conditions, fare disclosures, and privacy information without being led to believe they are dealing with an airline or a different business.
Our policies are available to help assess a booking, but they do not replace the itinerary-specific quotation or a required disclosure near an offer. Neither an advertising-platform logo nor a statement about following its rules means that the platform endorses our business or guarantees approval of an advertisement.
5. Advertising measurement and personal information
The website does not currently load Google Tag Manager or Google Ads tracking tags. Our Privacy Policy and Cookies Policy describe information handling and the browser storage that supports account and booking functions.
A travel inquiry or a request for a quote is not automatic permission for unrelated marketing. If advertising measurement is introduced, personal information must be handled with the disclosures, lawful basis, and permissions required for that use.
6. Reporting an inaccurate ad or brand reference
Email info@flightowings.com with the page address, the wording or offer you are concerned about, and the approximate date you saw it. A screenshot can help identify the message, but remove account information and other personal details that are not needed.
For a trademark concern, identify the relevant mark, the location of the reference, and how you are connected to the rights holder. For a booking issue, include the booking reference so the commercial transaction can be reviewed separately from the advertising concern.
7. Advertising standards and ongoing review
Advertising content and these pages should remain consistent with the service actually available. Changes to fares, providers, features, or business practices may require a correction to an offer or its disclosures. A statement about following a platform's rules is not a substitute for checking the advertisement, destination, and underlying service together.
Related information
Contact Flight Owings
For questions about an advertisement, offer accuracy, or a trademark concern, contact our team. Include your booking reference if your inquiry relates to a reservation made through us. Please do not send full payment card details, account passwords, or unnecessary identity documents by email.
- Email: info@flightowings.com
- Phone: +1 (855) 946-2577
- Website: flightowings.com
- Address: 73-41 71 Place, Glendale, NY 11385